Originally posted by Michelle
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This can have different reasons: your internet connection, your firewall, your antivirus software that prevents some little parts to get fully downloaded.
I would suggest you to delete your temporary internet files, and try again to download.
If you still got the same problem, maybe disabling your firewall and antivirus software for just the time of downloading and installing the game might help - just don't forget to enable them again. You should do this only with software that you trust, but you can be pretty sure that this game doesn't contain any malware.
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