I had an ISP that did that once.... the connection would go down completely for 3-6 hours at a time, once every 3-4 months (and once, it happened twice within a 3 week period) and when I'd call to complain, no one could ever give me an answer about why it was happening. I was also locked into a contract with them (so I could get a lower rate), but I finally called enough and complained enough that they gave me 2 months free. 
Mkay, this place is getting a little quiet now. I think it's a good time to slip off to bed. Goodnight!

Mkay, this place is getting a little quiet now. I think it's a good time to slip off to bed. Goodnight!
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